How to Configure Mail Settings

Configure Mail Settings to allow ER Cloud to send email notifications and password recovery emails.

This section covers the following topics:

• Overview
• Set Up Message Transfer Agent
• Manage Message Transfer Agent
• Master Server Host Name for Email

Overview

For ER Cloud to send emails to users, you must set up a Message Transfer Agent (MTA) in the Mail Settings page. You can have more than one active MTA.

ER Cloud automatically distributes the Mail Queue among the active MTAs for sending emails. Refer to View Mail Queue below.

Set Up Message Transfer Agent

To set up a MTA:

1. Log in to the ER Cloud Web Console.
2. Go to Settings > Notifications > Mail Settings.
3. On the top-right of the Mail Settings page, click +Add MTA.

4. In the Add New MTA window, fill in the following fields:

   MTA settings may vary. Check with your email provider or system administrator for details.

   

   Field	Description
   Description	Enter a name to describe this MTA.
   Host Name	Enter the MTA hostname from your email service provider, e.g. smtp.gmail.com.
   Host Port	Enter the port used for MTAs, e.g. default TCP port: 25; default SSL port: 465.
   Enable SSL	When selected, SSL is enabled.
   Enable STARTTLS	When selected, STARTTLS is enabled. The Host Port defaults to 587.
   Use User/Pass Authorization	Select to set up a MTA that requires credentials: Username: Enter a user name. This user must be able to send out emails from the default ER Cloud admin user's email address. Password: Enter the password for the given Username. Max. Concurrent Connections: Enter to set the connection limit.

5. Click Test to test the connection.
6. In the Test Email Settings window, enter a valid email address and click Ok to send a test email. Emails will be sent from the email address that is configured for the default ER Cloud admin user's account. See Update Administrator Account for more information.

If your settings are correct, Email server accepted mail for delivery is displayed.

The MTA appears on the Mail Settings page under the List of Message Transfer Agents (MTA).

Manage Message Transfer Agent List

From the List of Message Transfer Agents (MTA) section, you can:

Master Server Host Name for Email

By default, password recovery emails delivered by the MTA uses the public domain name system (DNS) name of the Master Server EC2 instance in the password recovery URL.

In environments where the DNS is configured to require the use of a fully qualified domain name, the default password recovery URL will fail.

Instead, configure ER Cloud to use the fully qualified domain name, e.g. <public DNS name>.domain_name.com.

To set the Master Server Host name for email:

1. From the Mail Settings page, go to the Master Server Host Name for Email Links section.
2. Hover over the Master Server host name and click Edit.

3. In Edit Host, enter the fully qualified domain name of the Master Server:

4. Click Ok.