Enterprise Recon Cloud 2.12.0

How To Access Web Console

This section covers the following topics:

View the Web Console

The web console is the primary interface for managing and operating ER Cloud. Access the web console by entering the Public DNS link of the ER Cloud instance (refer to the View the ER Cloud Instance section) or the ER Cloud URL (requires a signed SSL certificate to be installed - refer to Secure Connections to the Web Console below) in your browser’s address bar.

Set Up ER Cloud

After deploying the Enterprise Recon Cloud, the administrator must login to the web console. Refer to the View the Web Console section above.

After viewing the web console, you must:

  1. Activate ER Cloud to complete the setup, and
  2. Log in to the Web Console for the first time using the temporary administrator credentials.

Activate ER Cloud

When activating ER Cloud, you are prompted to upload a new license file.

  1. Click Upload License File.
  2. In the Upload License File dialog box, click Choose File.
  3. Select the license file and click Upload.
  4. Check that the details of the uploaded license file are correct.
  5. Click Commit License File. For more information on how to download your license file, refer to the Licensing section.
  6. Log in to the Web Console for the first time.

Log in to the Web Console

  1. When logging in for the first time, enter the initial Master Server username and password generated during the CloudFormation set up. Refer to the View the ER Cloud Instance section.
  2. After the first login, update the details of the administrator account. Refer to the Update Administrator Account section below.

Update Administrator Account

  1. In the Account Details dialog box, update the following fields:
    1. Email Address: Email for your administrator account.

    2. New Password: New password for the administrator account.
    3. Confirm Password: Enter the new password again to confirm.
  2. Click Save Changes.

Log In as Users

Users can log in using credentials provided by their administrators.

A domain field appears if ER Cloud is using an imported Active Directory (AD) user list.

To log in using non-AD credentials, select No Domain.

Recover Password

Click Forgot password? to receive an email to reset your password.
Dialog box for password recovery in Enterprise Recon 2.2.

You cannot use Forgot password? to reset your password when:

  • Your ER Cloud user account does not have a valid email address.
  • A Message Transfer Agent (MTA) has not been set up. For information on how to set up an MTA, refer to the Configure Mail Settings section.
    "Unable to send reminder email" error if no MTA has been set up when using the reset password feature.

    If you cannot reset your password, check with your ER Cloud administrator.

Secure Connections to the Web Console

Your browser warns that the web console "uses an invalid security certificate".

To prevent your browser from displaying the security certificate warning and to secure connections to the web console, you must install SSL certificate.

You can either:

  • Use signed SSL certificate
  • Use manually generated self-signed SSL certificates

Refer to the Install SSL Certificate section.