Join our Global Team!
Current Openings
Singapore
Product Support Engineer
We are seeking a Product Support Engineer to join our vibrant organization and contribute to our award-winning customer support team. As a proactive and collaborative team player, you'll centre your approach around customer satisfaction. In this pivotal role, you'll provide world class technical support to our global enterprise customers. We're seeking a confident communicator with the ability to interact seamlessly with clients and internal teams alike, someone who is self-motivated and customer obsessed.
Senior Technical Writer
Ground Labs is seeking an experienced technical writer to join our high-performing product team. This role will be instrumental in making complex information easily digestible and providing users with relevant information about Ground Labs' products and services in the right format at the right time. The position can be based in our Singapore headquarters, or the right candidate could join our remote team in the Philippines.
Senior Software Developer & Researcher
Ground Labs is seeking a senior Software Developer & Researcher to join our high-performing team. Our Research team drives our research effort to understand and stay on top of the ever-changing landscape of data protection compliance. Research insight is translated into opportunities to develop new data types or features to provide more value for customers and increase the competitive edge for Ground Labs’ products and services. The position can be based in our Singapore headquarters and the person would work closely with our product management and engineering team.
Our Core Values
At Ground Labs, we’ve built a workplace culture on a strong foundation of shared values. Every day, the talented people on our team rely on these core values to provide customers with the very best solutions and support to navigate data governance in a fast-changing world and deliver an exceptional customer experience.
Elevate Each Other
We’re passionate about doing great work for our customers and we bring joy to everything we do. We leave our egos behind. We share in our successes and learn from our losses together. We see the big picture; we don’t sweat the small stuff. We dismiss bureaucracy, corporate norms and limit hierarchy. We’re not afraid to openly share our thoughts and are ready to be challenged.
Bring passion- Invest in others
- Share openly
Bring passion
Be Smart
We push the boundaries of what’s possible. We embrace new ideas, and new ways of doing things no matter the source with the mindset of doing whatever it takes to find the best solution. We encourage an open door style of communication to foster collaboration. We aren’t afraid of the bold and crazy – we welcome it and make it work. We also recognize when something isn’t working. We fail fast, so we can learn from it and move on to find a better way forward.
- Break status quo
- Embrace the new
- Take risks
Get Thing Done
We pride ourselves on getting things done—on time and on budget—and we own it, individually and as a team. We take total responsibility for the success or failure of tasks and we hold ourselves 100% accountable for what we deliver. We are committed to providing an exceptional customer experience and fostering a workplace with a can-do spirit.
- Take ownership
- Bring ideas & passion
- Improve customer experience